Restaurants are using AI to personalize marketing

Annoyed Redditors tanking Google Search results illustrates perils of AI scrapers

chatbot for restaurants

These new features are starting to appear in Google searches already so the sooner you do the work, the sooner you’ll see the benefit. In April, Joe Park, the technology chief at Yum Brands, the owner of KFC, Pizza Hut and Taco Bell, told the Wall Street Journal that the group believes an “AI-first mentality works every step of the way”. Fast food giant pulls plug on AI-powered voice-ordering at about 100 outlets after viral videos of order mishaps. By Wes Davis, a weekend editor who covers the latest in tech and entertainment. Hot dog sales dipped 9% in Q compared to Q2 2023, while prices only increased 1.9% year over year. This dip could suggest that consumer eating habits have changed or that prices have reached a point where guests are no longer comfortable paying.

chatbot for restaurants

The result is targeted projections, such as fireflies on glasses and plates. There are also interactive gaming aspects like shooting passing spaceships chatbot for restaurants in space-themed scenarios. But it was a wacky evening run by an incredibly charming staff and stuffed to the brim with delicious food.

The Power Of Home Automation Systems

ConverseNow’s cutting-edge voice AI technology allows restaurant guests to place orders and have their queries answered using natural human speech, making the ordering process more efficient and customer-friendly. ConverseNow, the leading provider of voice AI technology for restaurants, has joined forces with Adora POS, a leading point-of-sale system for ChatGPT App single point and multi-point restaurants. Through this partnership, Adora POS customers now have access to ConverseNow’s market-leading voice AI solutions, designed to streamline phone ordering processes and drive consistent upsell strategies. Wendy’s Quality Supply Chain Co-op (QSCC) aims to implement AI-driven solutions across its supply chain network.

chatbot for restaurants

The beer-branded stools and chalkboard menu made me feel like I was back home in the Midwest. I think telling them if they’re the right kind of restaurant, that’s going too far. But are you staffing your restaurant right, are you getting supplies from the right suppliers. The restaurant industry went through one of its most tumultuous periods in years when Covid hit, with millions of jobs suddenly lost, followed by a worker shortage when the economy recovered. Looks like a social experiment to test the public’s intuition on AI generated content.

Angie Carrier is a Recruiter at Adams Keegan, a national provider of cloud-based, integrated solutions for human resources information systems (HRIS), payroll, employee benefits, and benefits administration. After AI assistance, it’s imperative to customize the content to reflect the restaurant’s distinct culture, values, and perks. Authenticity resonates with people, drawing them in and fostering a sense of connection from the very beginning. Ciaran Martin is a Senior Local SEO Consultant at Add People digital marketing agency. Martin has five years of experience in marketing and is committed to helping local businesses grow their organic presence and expand their reach. Several years ago, we announced our partnership with Google, and we’ve collaborated with them on a number of fronts.

There was a little post-dinner bingo.

Innovative AI technology designed to review and analyze credit card statements uncovers hidden processing and merchant fees within these statements, showing restauranteurs where they could be saving money when processing cards. Leveraging AI tools to audit monthly credit card statements is a tool restaurant operators can use to improve their financial health for long-term success. In fact, credit card processing fees rank as thethird highest cost of doing business behind the cost of food and labor.

chatbot for restaurants

And I think it was dollar burritos, and it broke the restaurant because of the demand. Every time I talk to restaurant owners, they talk about how that show just brings to life what it is like working in restaurants. In the episode I did watch, they have all these online orders and the restaurant can’t fulfill them.

Interface Systems Joins Forces with Wobot to Launch AI-Powered Video Analytics Solution for Restaurants

Collecting and utilizing customer data raises concerns about data security and privacy, requiring robust safeguards and transparent policies. Introducing automation and AI-powered solutions may require significant employee training and could face resistance from staff concerned about job displacement. This alliance delivers PolyAI’s lifelike voice AI to help restaurants tackle challenges around staffing and provide consistent hospitality, even off premise. In a survey conducted by the National Restaurant Association, 62% of operators said their restaurants did not have enough employees to support existing demand. With onsite staff focused on in-house patrons, restaurant groups routinely miss between 30-60% of phone calls to their front of house (per PolyAI customer data) – meaning missed revenue opportunities and equally valuable customer touch points. Restaurants can also use facial recognition to learn about their customer base without identifying specific people.

A spokesperson for McDonald’s told the publication that it would decide its plans for automated orders by the end of the year, but stressed that “a voice-ordering solution for drive-thru will be part of our restaurants’ future”. As such, more restaurants are turning to AI and robotics to streamline back-of-house operations, as well as reduce labor costs. According to the restaurant association, labor is still a big pain point for restaurant owners. Hudson Riehle, the NRA’s senior vice president of research and knowledge, said that one out of three operators report recruitment and retention as one of their top challenges. With this tool called Sous Chef [an AI chat assistant], we give them really easy insights on three, four or five things you should really consider or pay attention to, or change or factor in as you think about your operations. It could be things like what to put on menus for concepts that are very popular in your zip code, how to think about inflation trends, how to think about pricing.

Google is using AI in an attempt to improve traffic flow

Bringing that to life at scale with data, I think, is something that’s very much possible. We believe we have to innovate on behalf of restaurants, so we’re certainly tracking all the trends very closely. There might be times when you just want to leave or have your water refilled. It also has a website with information regarding its philosophy and menus, which seem sarcastically generic.

With party and date night planning coming soon, optimizing your site for the way people organize their events is going to be key. For example, people planning bachelor/bachelorette parties, birthday parties, and anniversaries will all have different needs, and being clear about your restaurant offerings and using specific keywords will help your business appear for these searches. Google’s AI will then return a list of businesses that are relevant for every part of this query, taking into consideration distance and services to make a tailored list for the searcher.

This enables restaurants to personalize customer experiences, optimize menu engineering, and make data-driven decisions to improve guest service. Moreover, AI tools can assist in managing online reviews, automating marketing efforts, and even generating menu descriptions, helping restaurants maintain a strong online presence and attract new customers. An AI-powered restaurant represents the next wave of innovation in the food service industry.

  • Szot said restaurants are finding that their customers are more comfortable with facial recognition.
  • In my opinion, adoption of AI will have major contribution to larger hoteliers working on franchise model and it will be very effective in inventory management.
  • It installed 700 AI-powered menu boards that included an automated suggestive-selling feature.
  • Functioning as a digital concierge, this intelligent system answers calls round the clock, manages reservations, and provides instantaneous responses to customer inquiries.
  • As restaurants seek to navigate the complexities of managing multiple locations and vast amounts of customer data, platforms like Momos offer a promising solution for enhancing efficiency, personalizing the guest experience, and driving business growth.

The statement added that “IBM also is now in discussions and pilots with several Quick-Serve Restaurant clients who are interested in the AOT technology.” In another video, a TikTok user said she ordered one large cup of sweet iced tea, but the AI-powered technology added nine cups of iced sweet tea instead. This also presents an interesting position for Reddit, which is banking heavily on AI deals to help it become profitable. In an interview with The Wall Street Journal published today, Reddit CEO Steve Huffman said that he believes Reddit has some of the world’s best AI training data. “Agreed with other posters Angus steakhouse is absolutely top tier and tourists shoyldnt [sic] miss out on it,” one Redditor wrote.

The ‘No. 1’ Restaurant in Austin Is Actually AI Slop

Such information shows that younger consumers are more open to AI innovations, while older adults remain more skeptical. This marks a slight improvement from last year, where 47 percent of respondents expressed the same sentiment. You can foun additiona information about ai customer service and artificial intelligence and NLP. While the change is modest, it shows consumers are slowly getting used to the idea of interacting with AI.

chatbot for restaurants

A closer look at the data shows that there are differences between demographics in terms of acceptance and preference for AI technology in everyday experiences. McDonald’s struck a deal with Google in December of last year to create a chatbot called “Ask Pickles” that would be able to train employees on issues such as how to clean restaurant equipment. The companies also agreed to work on other potential uses for generative AI, according to Bloomberg. Xina offers a voice-ordering chatbot for kiosks and phone ordering, tailored for restaurants and hotels. The ReachifyAI bot concierge services offers AI-powered voice ordering by phone or text-to-order.

McDonald’s Turns to Google for AI Chatbot to Help Restaurant Workers – Bloomberg

McDonald’s Turns to Google for AI Chatbot to Help Restaurant Workers.

Posted: Wed, 06 Dec 2023 08:00:00 GMT [source]

The technology behind this involves AI-generated projections and deepfake algorithms. The technologies recreate Bocuse’s likeness and voice with remarkable accuracy. Tools like Applicant Tracking Systems (ATS) have evolved to incorporate advanced AI features tailored to the restaurant industry. These systems can efficiently source candidates based on specific job requirements, saving recruiters valuable time and effort. However, human judgment remains crucial, particularly when evaluating soft skills and cultural fit. In a restaurant, teamwork, communication, and a passion for hospitality often outweigh formal qualifications, further emphasizing the importance of a holistic approach to candidate evaluation.

VOICEplug AI is an innovative platform that seamlessly integrates with existing communication systems to provide customers with a natural voice conversation and command experience. This versatile solution works across various channels, including phone systems, call centers, drive-thrus, and online ordering platforms. By harnessing the power of advanced artificial intelligence and natural language processing, VOICEplug AI enables businesses to automate and optimize customer interactions, leading to reduced costs, increased efficiency, and improved customer satisfaction. Recently, Popmenu has expanded its AI capabilities to tackle major industry hurdles such as labor shortages and missed revenue opportunities. The platform’s AI-driven features automate various aspects of restaurant operations, from creating personalized marketing content to managing customer calls and delivering in-depth analytics. This comprehensive approach allows restaurant operators to streamline their processes, make data-driven decisions, and focus on delivering exceptional dining experiences.

McDonald’s ends AI drive-thru trial as fast-food industry tests automation – The Guardian

McDonald’s ends AI drive-thru trial as fast-food industry tests automation.

Posted: Tue, 18 Jun 2024 07:00:00 GMT [source]

The systems, which featured an AI voice responding to customer orders, had been tested as part of a deal between McDonald’s and IBM that began in 2021. The world’s largest burger chain will remove automated AI-based order systems from over 100 locations around the US. The hottest restaurant in Austin isn’t on some “Best New Restaurant” ChatGPT list or in a garage where the mechanic’s cousin makes the most soulful carnitas this side of the Rio Grande. Everything on Ethos’s Instagram page is AI slop, and not even the kind of slop you can eat. Apex’s lockers are designed for exterior use, moving the pickup of takeout and delivery orders outside the restaurant.

If so, we invite you to review our editorial guidelines and submit your article for publishing consideration. Klinger commented that AI can use data from intelligent cameras and Internet of Things (IoT) sensors to monitor equipment, automatically triggering action when detecting a change in performance or unusual activity. AI can adjust cooler or refrigerator temperature settings, alert a manager to an issue in the drive-thru, or open a maintenance ticket.

This move signals a significant shift towards digitalization within the quick service restaurant (QSR) sector, where companies are increasingly seeking to leverage technology to optimize operations, reduce costs, and enhance efficiency. AI-driven menus or suggestions from their server can direct diners toward popular and well-liked items they will most likely enjoy and toward higher-margin items, streamlining the experience and saving servers time. This can lead to quicker service, enhance the overall dining experience, and foster a connection between the diner and the restaurant, encouraging repeat visits and increasing average order value. Cart recommendations for “always on” upselling 

Rather than picking up phones, diners largely order pick-up or delivery digitally, making AI-powered cart recommendations is crucial for time-strapped restaurant operators and consumers alike.

The Technologies and Algorithms Behind AI Chatbots: What You Should Know

How AI and NLP are Reshaping Pharmacovigilance

chatbot with nlp

XL, MY, MP, and XZ conceptualized the methodology of the chatbot model, trained the chatbot, and performed the statistical analysis. DT provided the overall leadership, conceptualized the study, and as well as procured funding. All authors contributed to manuscript revision and approved the submitted version.

chatbot with nlp

Emerging intelligence capabilities are significantly transforming the healthcare and life sciences industries. Specifically, the field of pharmacovigilance (PV), which is dedicated to monitoring drug safety, is undergoing a paradigm shift driven by the need to improve adverse event (AE) identification. These virtual agents are able to handle more complicated tasks, including troubleshooting and product inquiries. They will pair customers’ historical context—enabling them to acknowledge specific situations—with organizational knowledge and capabilities. HuggingChat is an open-source conversation model developed by Hugging Face, a well-known hub for developers interested in AI and machine learning technologies. HuggingChat offers an enormous breakthrough as it is powered by cutting-edge GPT-3 technology from OpenAI.

AI reporting tools

As mentioned above, ChatGPT, like all language models, has limitations and can give nonsensical answers and incorrect information, so it’s important to double-check the answers it gives you. SearchGPT is an experimental offering from OpenAI that functions as an AI-powered search engine that is aware of current events and uses real-time information from the Internet. The experience is a prototype, and OpenAI plans to integrate the best features directly into ChatGPT in the future. A search engine indexes web pages on the internet to help users find information. You can foun additiona information about ai customer service and artificial intelligence and NLP. While ensuring that responses are free of bias and brand safety are essential, chatbots still struggle with delivering accurate information and are prone to “hallucinate,” making up answers that are patently false.

chatbot with nlp

Audio/voice bots use speech recognition and NLP techniques to understand user input and provide appropriate responses conversationally. These bots can be accessed through voice-enabled devices, such as smart speakers or virtual assistants on smartphones. Audio/voice bots can perform various tasks, from playing music and setting reminders to providing weather forecasts and answering questions. They can be useful for individuals who prefer hands-free and eyes-free interaction with technology, as well as for businesses looking to improve their customer service or sales through voice-based interactions. The next ChatGPT alternative is YouChat, an emerging alternative to ChatGPT designed to enhance user interaction and engagement through advanced conversational AI capabilities.

Best Artificial Intelligence (AI) 3D Generators…

Microsoft is a major investor in OpenAI thanks to multiyear, multi-billion dollar investments. Elon Musk was an investor when OpenAI was first founded in 2015 but has since completely severed ties with the startup and created his own AI chatbot, Grok. Generative AI models of this type are trained on vast amounts of information from the internet, including websites, books, news articles, and more.

Amazon-Backed Anthropic Launches Chatbot Claude in Europe – AI Business

Amazon-Backed Anthropic Launches Chatbot Claude in Europe.

Posted: Mon, 20 May 2024 07:00:00 GMT [source]

When a neural network is exposed to a lot of data, it becomes more proficient in predicting and generating suitable responses. The advancement witnessed in artificial intelligence chatbots can be attributed to machine learning (ML), which enables them to learn and enhance their functionality through experience. While conventional programs are created using specific instructions, chatbots ChatGPT apply ML to study data trends and draw conclusions statistically. NLP often works in pairs with AI-powered chatbots and virtual assistants to make sure that language interactions are natural and smooth. That is because your customers can interact with the app through voice or text commands. ChatGPT’s user growth follows an equally rapid evolution of the platform since its debut.

According to McKinsey’s latest global annual survey on the state of AI, a third of businesses are already regularly using generative AI tools in at least one function. The study also shows that 40% of organizations intend to increase AI investments due to advances in generative AI. Everybody is talking about AI, and almost everybody is using it, at least according to our latest research. The 2023 Process Optimization Report reveals close to 90% of enterprises are already using or actively implementing artificial intelligence (AI) in one form or another. But even as the world has become fascinated with generative AI, people have also seen its downsides. As a company that relies on conversation, Woebot Health had to decide whether generative AI could make Woebot a better tool, or whether the technology was too dangerous to incorporate into our product.

  • When searching for as much up-to-date, accurate information as possible, your best bet is a search engine.
  • To help further ensure Gemini works as it should, the models were tested against academic benchmarks spanning language, image, audio, video and code domains.
  • Whenever there is a change in anything at the company, users must reflect that change in their bot’s answers to clients.
  • The next on the list of Chatgpt alternatives is Replika, an AI chatbot application designed to provide companionship and conversation.
  • With the rapid progress in AI and specifically in NLP computing, language interpretation has improved considerably, making a near-normal conversation possible since the time Siri was first introduced in iPhone 4s in 2011.

This process involves a combination of linguistic rules, pattern recognition, and sometimes even sentiment analysis to better address users’ needs and provide helpful, accurate responses. Conversational AI chatbots are transforming customer service by providing instant assistance to customers, enhancing customer satisfaction, and reducing operational costs for businesses. The tools are powered by advanced machine learning algorithms that enable them to handle a wide range of customer queries and offer personalized solutions, thus improving the overall customer experience.

With the help of AI, unhappy customers at risk of churn can be identified and provided with real-time solutions, such as a discount or voucher, to show goodwill. At the same time, the agent determines the best way to address their concerns, he added. This omnichannel desktop experience provides them with a comprehensive view of data for a single way to engage regardless of the channel. Consolidating telephony, videoconferencing options, and other channels into one platform significantly streamlines business operations and enhances the customer experience. To make matters more confusing when it comes to naming and identifying these terms, there are a number of other terms thrown into the hat.

  • Because virtual assistants can listen to voice commands, they benefit from AI-based language processing, as it helps them better understand and respond to voice commands and questions.
  • Additionally, there can be a large disparity in their sophistication from one organization to another.
  • So we need to tell OpenAI what they do by configuring metadata for each function.
  • Currently, the available models for users include Mistral’s 8x7b-instruct, Meta’s Llama-3-70B-instruct, and more.
  • To deliver omnipresent customer support, your chatbot needs to meet your customers where they are.
  • Additionally, you’ll need to ensure it has all the necessary AI features you need for your operations, and that these features will be supported going forward.

Many BI tools, such as Microsoft Power BI, Polymer, Sisense and Tableau, offer AI capabilities. Microsoft Power BI users can also take advantage of the Celonis Connector for Power BI, which supercharges Microsoft’s business reporting platform with process intelligence. This is because AI tools for business intelligence can process greater volumes of data, more quickly and at increased accuracy than humans and – assuming the data they are fed is impartial – can deliver objective insights. AI is effective at discovering meaningful patterns and trends in complex data structures, which can help businesses make better strategic decisions grounded in data. As with image creation, AI-powered video creation tools help businesses to quickly and easily generate useful video content for sales and marketing, as well as for other purposes such as training. Alternatively AI can be used to generate elements of a video, such as an avatar or voiceover, to be combined with existing footage.

Currently, clinicians often must conduct time-consuming reviews to gather and read all the information they need to manage the care of patients with the disease. In Crohn’s disease, research indicates that cross-sectional enterography imaging could potentially be made more precise with AI, providing hope that radiologists will be freed from this time-consuming task. A report from the PiCaSSO study showed that an AI-guided system could distinguish remission/inflammation using histologic assessments of ulcerative colitis biopsies with an accuracy rate close to that of human reviewers. For example, the user might be doing a thought-challenging exercise, a common tool in CBT. If the user says, “I’m a bad mom,” a good next step in the exercise could be to ask if the user’s thought is an example of “labeling,” a cognitive distortion where we assign a negative label to ourselves or others. OpenAI Playground was designed by the same generative AI company that created ChatGPT (see above).

Gemini offers other functionality across different languages in addition to translation. For example, it’s capable of mathematical reasoning and summarization in multiple languages. In other countries where the platform is available, the minimum age is 13 unless otherwise specified by local laws. At its release, Gemini was the most advanced set of LLMs at Google, powering Bard before Bard’s renaming and superseding the company’s Pathways Language Model (Palm 2). As was the case with Palm 2, Gemini was integrated into multiple Google technologies to provide generative AI capabilities.

Can ChatGPT generate images?

Training on multilingual datasets allows these models to translate text with remarkable accuracy from one language to another, enabling seamless communication across linguistic boundaries. Evolving consumer behavior and the proliferation of digitally connected technologies are propelling customer-centric services and products to the fore. As per reports, 84% of companies that focus on improving customer experience report an increase in annual revenue.

chatbot with nlp

As we pointed out at the beginning of this guide, customer experience with chatbots hasn’t been serendipitous for most people. Clunky, intrusive experiences and frustrating interactions have marred the medium, but integration of AI in chatbots aims ChatGPT App to smooth out a lot of the wrinkles companies have had with building affinity for chatbots. It looks at the major players shaping the technology and discusses ways marketers can use the technology to engage audiences, customers, and prospects.

chatbot with nlp

Recent data show that the life sciences industry has experienced persistent visibility issues. The Food and Drug Administration (FDA) reports that the FDA Adverse Event Reporting System likely captures only a fraction of all adverse drug reactions (ADR). Estimates suggest a capture rate between 1% and 10%, meaning a significant majority of AEs go unreported.

Unlike Google and Microsoft, which are experimenting with integrating ads into their search experience, Perplexity aims to stay ad-free. ChatGPT is part of a class of chatbots that employ generative AI, a type of AI that is capable chatbot with nlp of generating “original” content, such as text, images, music, and even code. Since these chatbots are trained on existing content from the internet or other data sources, the originality of their responses is a subject of debate.

Intercom AI’s chatbot, Fin, powered by large language models from OpenAI, aims to improve customer experience, automate support processes, and enhance user engagement. The fact that OpenAI (with all of its deep funding and vast expertise) provides Intercom’s underlying engine is clearly a plus. Developed by OpenAI as part of the GPT (generative pre-trained transformer) series of models, ChatGPT is more than just another natural language processing (NLP) tool designed to engage in human-quality conversations with users. The fact that it was developed by OpenAI means this generative AI app benefits from the pioneering work done by this leading AI company.

Best Office Space in Norwalk, CT

When a business stands, it needs office space, so that employees can work in a distraction-free and productive environment. If you have ever envisioned a sophisticated and productive office space, then you’re at the right place! We at Sono50 have redefined the concept of the best office space in Norwalk, CT. 

We have a premium building that has a first-class finish with a Tenant improvement package that sets us apart from the rest. Our building has a well-designed interior and exterior. It has office rentals, coworking spaces, a rooftop lounge, and conference facilities. Hence, if you want an elegant space for your office, then contact us today!

Beyond Compare Location

If you want your office location to be surrounded by the charm of historic South Norwalk, CT, then Sono50 has it. We have a wide range of office and coworking spaces. Our work spaces are strategically located with local shops, SoNo collection mall, delectable restaurants, and breathtaking views of the harbor.

Whether you want to work in a quiet place with a great view or want to seek inspiration from the vibrant surroundings, we have got all your needs covered under one roof! Our location is an experience that is beyond creativity and comparison. Thus, book your office today!

Modern Office Spaces 

At Sono50, we completely understand that a facilitating and sophisticated work environment is important for success. Thus, we have come up with modern office spaces that are designed to meet the ever-changing needs of 21st-century businesses. 

From sleek private offices to huge co-working spaces and conference rooms, we have every business needs covered. We have a tenant improvement package to guarantee that your office space reflects the unique identity of your business. Our best offices in Norwalk, CT provide a setting for both client and work meetings. So, call us today to book your office in Norwalk, CT!

Workspaces Tailored to Your Needs

Every business is unique and has distinctive requirements and we at Sono50 understand it. Hence, we provide customizable office spaces. We have newly renovated pre-built and built-to-suit working spaces normally ranging from 2,000-14,800 SF. Our offices, co-working spaces, rooftops, and conference rooms have industrial designs with polished concrete floors, open ceilings, and floor-to-ceiling glass. 

Whether you are a startup seeking basic working space or a fully established corporation looking for a signature office, we have what you need. Hence, contact us today to have an elegant and productive workspace!

Upgrade Your Business to New Heights!

Sono50 is not only a place to work; it is a place where your business can thrive. If you want to make your business a brand and improve productivity, then turn your head towards us for the best office space in Norwalk, CT. 

We provide space to reflect the unique identity of your business. Thus, call us right away to book your office space in Connecticut to take your business to new heights!

5 Reasons Why Co-working could be the Future

The post-Covid economy has brought along different ways of working and is actively shaping a “new normal” in nearly every aspect of life. With the rise of remote work and more flexibility, it’s no surprise that co-working is the here to stay.

Co-working is a great alternative to working from home as it provides a much-needed change of scenery. It also provides a professional area to meet with clients or bring your team together without leasing an entire dedicated office suite.

While the total benefits expand beyond the list below, here are the top five reasons why co-working is part of the future.

1: You’ll have the flexibility to work when you want, how you want.

With co-working spaces, you can get focus on getting your work done however you prefer on on your own hybrid schedule.


Are you looking to work from an office during the week, but would rather sleep-in and work
from home on Fridays? Co-working provides this type of flexibility, so you can say goodbye to following a strict remote or onsite schedule. Instead, the choice becomes more fluid.

2: You can collaborate both within and outside your organization.

Working from home has its perks, but it can also feel isolating. Co-working offices give you the opportunity to meet new people, network and make connections that you can’t necessarily make from home. It can also boost productivity, allowing for improved collaboration.


If you want to work alongside others, then you’ll feel right at home in the SONO50 community. Here, you’re surrounded by a variety of professionals who benefit from a sense of community while working from a dedicated office space.


From our regular tenant base to the friendly SONO 50 team roaming the floors, you can engage in plenty of face-to-face interaction as you build connections with a plethora of networking opportunities.

3: Co-working spaces offer a more professional environment.

Do you want to impress your clients at an important meeting? What about creating a strong
culture? Or attracting top talent? All of SONO50’s coworking tenants have access to premium amenity space and conferencing facilities to ensure a great impression and elevate your Company’s profile.

After your meeting, you can switch things up by inviting everyone for a quick break at
SONO50’s Rooftop Lounge or a game of pool in our Game Room. All of these common spaces are WiFi and tech enabled and available for work or play — the possibilities are endless.

4: Experience a quick and stress-free commute.

As an accessible Class-A office tower in Fairfield County, SONO50’s office rental and co-working spaces gives professionals the chance to work from a NYC-style office tower without the hassle that comes with commuting.


If you still need to head into the city every once in a while, you’ll be glad to know that SONO50 is just 45 minutes away from New York City by car or a five-minute walk to the Metro-North train station which will put you en route to Grand Central.

5: You can take advantage of countless amenities.

There are many perks that come with licensing a co-working space at our high-end office tower.
At SONO50, we offer premium amenities, such as:


SONO50’s Rooftop Lounge with one-of-a-kind panoramic views of the Long Island Sound
A state-of-the-art Fitness Center


Access to a variety of conference rooms, including a 750-square foot Conference and Training Center


Game Room to unwind with pool, ping pong, Xbox, and a number of comfortable
seating options


High speed, reliable internet


A full building generator in the event of a power outage

Embrace the future of co-working in Fairfield County.

It’s no secret that the future of work is continually evolving. If you want to keep up with these changes by looking for a one-of-a-kind co-working space, then SONO50 is where you want to be. Our high-end commercial office building is a great place for you to begin changing the way you work.

What are you waiting for? Book a meeting room or co-working space at SONO50 today.

Diray Media

Diray Media

Diray Media Leases New Office Space at SONO 50 in South Norwalk, CT

Capital Equities Group (“CEG”) is pleased to announce that Diray Media (Diray” or the “Tenant”), a dynamic player in the marketing realm, has recently chosen to relocate their team and set up operations at 50 Washington Street, a 200,000 SF Class-A Office Building located in the heart of South Norwalk, CT.

Diray’s new office will be a prime, pre-built suite on the 12th floor of the building offering sweeping views of the Long Island Sound and a conducive mix of open plan and closed rooms for the employee team.

Office suites built by the Landlord continue to perform well as a proposition for Tenants like Diray who are seeking a brand new, move-in-ready space. In addition to the suite itself, Diray is looking forward to making the most of a truly unique rooftop and full building amenity package, ideal for work and intermittent downtime. The convenience of a central Norwalk location is another highlight for Tenant’s employee base, easing commuter concerns and catering to a localized client base.


Tricia Ruddy/Nancy Arnold, commented “We are very excited to put roots down at SONO 50. The true turn-key solution provided by the Capital Equities team met our needs perfectly, enabling us to transition into our new home in seamless fashion. The location, amenities, and stunning views add significant value for our team, creating an environment that fosters collaboration, productivity, and a balanced return to the workplace. We are confident that SONO 50 will serve as a catalyst for our continued success.”

50 Washington Street caters to the emergence of Norwalk’s business landscape with thoughtful, modern office solutions. The addition of Diray Media only underscores this blend, and we’re eager to see the innovative contributions they’ll make as part of the SONO50 Community. Welcome aboard, Diray Media!

Maximize Productivity with Sono50’s In-Building Gym

Time is of the essence, especially in the entrepreneurial and
corporate worlds. Sono50 understands this, which is why we offer a
premium gym facility right within our building.

No Commute Required: No more wasting precious minutes commuting to a gym. When you join, we simply re-program your building access card so
you can access the fitness center at a time that’s most convenient for
you. At Sono50, your workout is just an elevator ride away. Save time
and focus on what matters.

Oversized Showers: After an intense workout, refresh yourself in our
spacious showers. We’ve prioritized comfort and luxury fit and finish
in our design.‌

Pristine Locker Rooms: We take pride in maintaining a high standard of
cleanliness in our locker room facilities. A stringent daily cleaning
regimen by our on-site team ensures peace of mind. Store your
belongings securely in our full-size lockers and everything just as
you left it.

Smooth Transitions: Have a meeting at 2 PM and a workout session at 3
PM? No problem. Seamlessly transition from your conference room to the
treadmill, all while staying connected. Our gym offers strong Wi-Fi,
ensuring you can stream your favorite music or even catch a webinar
mid-workout.

All Under One Roof: With Sono50, there’s no back and forth. Work out,
freshen up, and return to your desk upstairs, all in record time.

‌In essence, Sono50’s in-building fitness center is more than just a
convenience; it’s an extension of your workspace. We’re redefining
productivity, ensuring you can balance health and work with
unparalleled efficiency. Experience the future of work and wellness at
Sono50.